Vital Red Light is a wellness brand at the intersection of science and performance, delivering premium red light therapy products for recovery, energy, and skin health. When it was time to elevate their retention strategy, they needed more than just a few email tweaks—they needed a fully-optimized, branded system designed to drive connection, consistency, and conversions.

We started by building a foundation rooted in automation and intentional design—reimagining every flow and campaign to reflect the sophistication of the brand while guiding the customer journey with purpose. From fully branded welcome and post-purchase flows to high-converting campaign templates, Vital Red Light’s email and SMS ecosystem now runs on strategy, not guesswork. The result? A seamless, scalable retention channel that’s as beautiful as it is effective.